This website is run by Condor Cycles Ltd. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using a keyboard or speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- you cannot modify the line height or spacing of text
- some older PDF documents are not fully accessible to screen reader software
- there’s a limit to how far you can magnify the map on our ‘contact us’ page
Feedback and contact information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Condor Cycles is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Sitewide:
- Placeholder contrast needs to be improved
- Contrast on sale button needs to be improved
- Cookie banner keyboard access needs to be improved
- Duplicate links on related product cards need to be fixed
Homepage:
- Screen reader labels for ‘Quick Add’ button can be simplified
- Remove or show hidden tab link in featured products section
- Add hidden sale price text
Products:
- Slider navigation when only one image exists needs to be hidden
- ‘Add to Cart’ button focus style needs improvement
Blog landing page:
- Article heading levels do not follow the correct hierarchy
Collections:
- Filters are not keyboard accessible
- Layout toggle buttons require accessible names
- ‘Load More’ button does not have a clear focus style
Content that’s not within the scope of the accessibility regulations
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
What we’re doing to improve accessibility
We are working to fix content which fails to meet the Web Content Accessibility Guidelines version 2.2 AA standard.
Preparation of this accessibility statement
This statement was prepared on 2 September 2025. It was last reviewed on 2 September 2025.
This website was last tested on 14 May 2025 against the WCAG 2.2 AA standard.